If you have a fire or water emergency, please call us now at (308) 210-2960

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Continuing Education Classes

11/1/2021 (Permalink)

SERVPRO of Grand Island and Hastings offers both credit and non-credit courses for insurance agents, insurance adjusters, and Real Estate professionals. Our offered Continuing Education (CE) Courses provide you and your employees with information that will allow you to better service your customers.

These programs are designed to improve the knowledge of your staff regarding emergency mitigation. Our franchise has held Continuing Education Courses on various topics including:

  • Biohazard Cleanup
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Water Damage
  • Mitigation Awareness Response Seminars
  • The Hazards of Hoarding

Our upcoming CE Course will be December 9th through our zoom link.

"Ethics"

The premise for this ethics course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset, worried, or otherwise disengaged. Each and every day we are faced with decisions that could cause harm to others or ourselves. Facing ethical decisions can be very difficult, especially when we make decisions that may seem correct at first, but we later find out were not so great. As we explore what "Ethics" is, you will be challenged to become involved in group activities. The group activities will help reinforce what has been learned, as well as increase your ability to better deal with ethical decision-making in your own life.

If you have any questions, please contact Nathan Koerner at nathan@goSERVPRO.com or give him a call at 712-253-3852 

Reviews and Why They Are Important

11/1/2021 (Permalink)

SERVPRO of Grand Island and Hastings has been restoring homes and commercial properties for awhile now.

SERVPRO strives to provide the highest quality and efficient work possible. No matter what your expectations are for fire and water damage, mold remediation, or COVID-19 cleaning, we strive to exceed them.

This is where YOU come in.

As a customer, we understand that you want to know how great the technicians are at SERVPRO of Grand Island and Hastings.

Check out our current testimonial page for a vast representation of what our customers think about us.

Have you been serviced by SERVPRO of Grand Island and Hastings but haven't left a review yet?

Whether we provided our restoration or remediation services a year ago or yesterday, there is still more than enough time to write about your experience. 

We want to know what you think about our services so we can continue our high quality and efficient work!

Have Questions? Call Us Today: 308-210-2960

Here For You!

11/1/2021 (Permalink)

Whether a small home gets hit by a flood or a commercial building needs mold remediation, we can handle it! Do you know who to call in moments of water damage, fire damage, sewage, and biohazard spills? SERVPRO of Grand Island and Hastings of course! Not only do we have a large crew of trained professionals, but we've got advanced state of the art equipment to match!

Time is money.

Natural disasters, fires, and floods an be one of the worst things to happen to your property. If you own a commercial property, it affects your employee's productivity and if your home is damaged, security feels lost. With our stellar technicians and equipment, we work as hard as possible for as long as necessary to get your business back in shape. 

A Five-Star Experience every time!

We're one of the top water and fire restoration companies in the entire U.S. We have our testimonials for proof - we pride ourselves in being open, honest, transparent, and informative to make difficult processes much simpler for you. If you aren't satisfied with our work neither are we! We want to make it right every time and ensure that you receive the same care and compassion that everyone else has.

We are IICRC Certified.

The Institute of Inspection Cleaning and Restoration is the most trusted independent name in the restoration industry. To receive IICRC certification, a technician must take special classes and exams that follow the requirements from the ICRC. 

SERVPRO of Grand Island and Hastings will make your disasters "Like it never even happened." Give us a ring today at 308-210-2960 with any inquiry.  

How to Avoid Frozen Pipes

11/1/2021 (Permalink)

Once the summer temperatures fall and cooler weather settles in, there are many possible causes of water damage for business owners to consider. One of the most important situations to avoid is the damage that happens after freezing temperatures lead to broken pipes.

Prevent Frozen Pipes

Before jumping into the steps to take after the damage has happened, consider some steps you can take to protect your pipes and, hopefully, prevent them from breaking:

Identify areas of possible weakness, such as pipes that are exposed to the weather, pipes in unheated parts of the building, and unprotected pipes along exterior walls.

Drain water from hoses and pipes that won't be used during cold weather, such as the sprinkler system.

Remove exterior hoses and store them inside. Drain hoses and pipes before storing them for the winter.

Add insulation to exterior walls, basements, and other cold rooms in the building.

Consider products such as pipe sleeves and insulated covers. These protective covers could provide just enough warmth to keep water running when it's needed.

Remember that water expands when it freezes, so when the water in a pipe becomes cold enough to freeze, there's a lot of pressure from the inside of the pipe. The steps you can take to prevent broken pipes are effective ways to avoid a lot of water damage.

Keep Your Pipes Warm During the Winter

There are several other steps you can take to protect your commercial property in Grand Island and Hastings area. These include setting your nighttime thermostat to a temperature above freezing, letting a small amount of cold water drip from the faucets during very cold weather, and opening cabinet doors to allow heated air to flow freely around the pipes. If your business is going to close for several days or longer, turn off the water to the building. Otherwise, you may return to serious flooding and the need for expensive water cleanup.

Respond to Frozen Pipes

Sometimes, in spite of your efforts, the pipes may still freeze. Even if there's no obvious damage, you may find that just a small trickle is all you're getting from the faucet. This is a clear sign that the pipes are frozen:

Leave the faucet open and begin looking for the section that's frozen.

Use a space heater, electric heating pad, or another gentle source of heat to treat the frozen section of the pipe. You could also warm up some towels to wrap around the pipes. As you slowly thaw the ice inside the pipes, you'll see a stronger flow of water from the faucet. Don't ever use any open flame, blowtorch, or propane heater to warm up the pipes.

Continue applying gentle heat until you have full water pressure from the faucet.

If you have one frozen pipe, there's a good chance that there are other clogged areas in the pipes. Test all of the faucets on your property.

If a burst pipe has caused serious water damage, contact local cleanup and reconstruction professionals. The sooner you respond to flooding and damage, the better you can avoid further expense and inconvenience.

Water in a Light Fixture?

11/1/2021 (Permalink)

A flood from a busted pipe or supply line leak can affect more than just the surrounding area. This is particularly common when the faulty water source is on the second story of your home in the Grand Island and Hastings area. Not only can it cause water damage to the flooring and walls around it but also to the ceiling under it. Here are a few tips for getting the water out of the light fixture on your lower floor effectively and efficiently.

2 Tips To Deal With Water in a Light Fixture

1. Stay Safe

Your gut reaction may be to open up the fixture and just let the water drain out. This is not advisable until you have taken the necessary safety precautions:

  • Shut off water to stop flooding.
  • Flip breaker to cut power.
  • Don rubber gloves and boots to neutralize residual charge.


Draining the fixture is one of the first steps toward taking care of the water damage to your lower floor. If you choose to touch the light before the restoration team arrives, make sure you are doing it safely.

2. Call Professionals

If the leak in your home has flooded two floors, you need water damage repair that goes beyond amateur abilities. When water has made its way into a light fixture on a lower level, you probably have quite a bit of ceiling damage on top of everything that needs mitigation on the higher floor. You need a team that has the experience and expertise to address the whole problem. As soon as you know there is an issue, call local water restoration specialists. They can assess the problem, propose solutions and provide an estimate of how much time and money it will probably take to fix it.


Water damage doesn't always stick to one area of your home. The more water involved, the farther and faster it can spread. It may even flood a lower floor, including the ceiling and light fixtures. Use the appropriate safety precautions and call for the help you need.

Firepits and Safety

10/12/2021 (Permalink)

Now that it’s becoming cooler outside, many of us are uncovering our firepits and looking forward to spending time gathering around them to enjoy time with family and friends. Practicing fire safety is going to be an important thing to remember. 

Let’s have a quick refresher on how to safely use your firepit:

Whether you prefer a built-in or portable fire pit, choose one that is not too large for the area. The pit should be a minimum of 10 feet away from any structures or combustible materials as well as away from trees, fences, sheds, power lines, and telephone wires.

Make sure that the seating area is large enough and properly placed for comfort and ventilation.

Don’t start your fire if it’s really windy; a strong breeze can easily blow sparks onto nearby flammable materials, such as firewood piles or roofs, and can hurt people, too. 

Burn only dry material. Damp material will create excess smoke. 

Don’t use lighter fluid or gasoline to get your fire going as it can easily burn out of control or even result in explosions. Don't burn tires, aerosols, fireworks, or anything containing paint or foam to avoid toxic fumes which could also explode and cause injury.

To start the fire, use a lighter to ignite crumpled pieces of paper covered with small sticks. Then, add larger sticks and a log or two to keep it burning. 

Wear non-flammable clothing and hard-soled shoes when starting, sitting near, or extinguishing the fire. 

Never leave the fire unattended, and keep pets and children far away from the fire as they will be attracted to it.

Keep the proper fire extinguishing equipment, or at least a water hose, handy in case there is an emergency. You could also fill a bucket with sand, which can be used instead of water to help extinguish a fire.

As the fire dies down, use a shovel and spread out the ashes to allow them to cool down. Then slowly pour water over those ashes and watch them closely to be sure that no burning embers remain or reignite. Put the cooled ashes in a specially designated ash storage metal can. 

SERVPRO of Grand Island and Hastings is dedicated to providing the quickest response to any fire event that may occur in our area. Immediate action is crucial to limiting the damage, and we have a trained and experienced team, along with the specialized equipment necessary for prompt recovery and restoring your home or business. Reach our office at 308-535-1115 for any questions regarding smoke or fire damage.

Cleaning vs Disinfecting at Home

10/4/2021 (Permalink)

Many think cleaning and disinfecting are synonymous but there is a crucial difference between the two. When you clean, you’re simply removing organic dirt, debris, and general soils. Disinfecting is using a higher level of disinfectant product to remove or control the spread of viruses and bacteria. Disinfection isn’t as effective, though, if you don’t clean first prior to applying the disinfectant product!

Follow these 5 tips from our SERVPRO experts to make sure you’re properly protecting yourself and your home.

1. USE EPA REGISTERED DISINFECTANTS

There are consumer products out there that are almost as effective as professional products in the fight against the spread of infectious diseases when used according to the label. All these products are going to be registered by the EPA and will have specific directions on how long the surface must remain wet, how the product should be applied, and what surfaces they can be used on.

2. FOLLOW THE MANUFACTURER’S INSTRUCTIONS

You can have the best cleaning product, but if you don’t know how to apply that product correctly, you’re going to be ineffective. Disinfection can be done effectively at home if you use the right products and follow the label and product instructions.

3. PROTECT YOUR HANDS WITH GLOVES

Basic hand protection when using disinfecting products is always wise. Try to use nitrile gloves or any other type of disposable gloves you can find.

4. USE A MICROFIBER CLOTH, NOT A SPONGE

Microfiber cloths are made up of fibers with multiple surfaces and allow you to have a better contact as you’re cleaning. Household sponges are not recommended, as they can often be breeding grounds for bacteria. If possible, you could even use something that you can dispose of, like disposable wipes or cloths. Otherwise a microfiber cloth is what you should use.

5. CLEAN HANDS AND SURFACES REGULARLY.

Keep your hands washed and regularly clean high touch areas in your home like door handles and light switches. Practicing basic hygiene is what’s going to continue to break the cycle of infection and reduce the virus spread.

Putting these tips into practice can help you reduce levels of contamination.

Tips on Reopening Your Business After a Disaster

10/4/2021 (Permalink)

A natural disaster can occur at a moment's notice. Within seconds, your business can be damaged or destroyed, forcing you to close your doors until you can get back up and running. Unfortunately, businesses that haven’t implemented a disaster recovery plan before the unthinkable happens may likely be unable to reopen their doors after a loss. In fact, according to the Federal Emergency Management Agency (FEMA), up to 40 percent of small businesses never reopen their doors after a natural disaster strikes. With lack of planning for financial damages, property destruction, loss of essential business documents and equipment, and taking care of staff needs, it can be difficult for business owners to rebuild when disaster strikes.

Luckily, the experts at SERVPRO are here to help. Use these tips to get your business back on its feet as soon as you can after disaster strikes.

CREATE A DETAILED NATURAL DISASTER PLAN

If your business is going to survive a natural disaster, you’ll need a detailed preparedness plan in place. Write down a list of immediate solutions you'll implement in the aftermath of a natural disaster. Include items such as:

  • Which disasters are likely to impact your business, depending on where it is located
  • Locations suitable for employee evacuation
  • How to stay in contact with all staff members
  • Emergency contact information for each employee
  • Plans to protect and/or access vital business records and information
  • If there will be an off-site location from which employees need to work until doors reopen
  • Contact information for the business’s insurance company, financial institutions, and a reputable disaster restoration company

KEEP LINES OF COMMUNICATION OPEN

As soon as you can, keep your customers and staff informed about what's happening with your business. Provide an estimate of when you'll be able to reopen for business. If excessive damage forces you to temporarily relocate, let others know how to find you. Keep in mind that your ability to recover from a natural disaster might largely depend on how quickly your employees are able to return to work. Reach out to your team, and work with them to make scheduling changes if necessary so everyone can get back to normal as soon as possible.

SEEK OUTSIDE HELP

While FEMA provides financial assistance to businesses that are located in a federally declared disaster area, the process of receiving aid can take some time, especially when an astronomical number of claims are being filed. Have a backup plan in place to ensure you're able to cover the costs of repairs in a punctual manner.

Consider purchasing a flood insurance plan that specifically covers natural disasters. The Small Business Administration (SBA) may also be a good place to turn for help. Through the organization's Office of Disaster Assistance, businesses that are located in declared disaster areas can apply for low-interest, long-term loans to make repairs and replacements.

SET YOUR BUSINESS UP FOR A QUICK RECOVERY

Even just one act of nature can cause a major interruption. Businesses that recognize the importance of having a detailed plan in place to recover after a natural disaster may have a greater chance of survival. Start listing out your steps to rebuilding before disaster strikes to increase your chances of recovering.

If the unexpected does happen, remember that you’re not alone. Count on the experts at SERVPRO to guide and support you throughout the recovery process and help get your business back up and running again as quickly as possible.

Flooding and your Business's Electronics

10/4/2021 (Permalink)

If you're like most business owners, your office electronics are the lifeblood of your company. In the event that a disaster strikes, all your records could be impaired and permanently lost, including invaluable company records, customer information, and even communication.

In the aftermath of a flood, it's important to know what to do to mitigate the effects of water damage on your computer systems and other electronics. If you act quickly enough, you may be able to save more information and get your business back on its feet faster. Find out what you should do after an emergency and when to call on the professionals after your equipment or technology has been damaged by high humidity, directly hit, or completely submerged in water with these helpful tips from SERVPRO.

DAMAGE TYPE: HIGH HUMIDITY

Humidity spikes can occur in a room with standing water or other significant water damage. Surprisingly, delicate electronics like computers, printers, work phones, fax machines and other devices can still be damaged even without direct contact to the water source. That's because in humid conditions, dust can turn into sludge and cling to wiring and circuit boards. This is even more likely if the flooding or high humidity was caused by an office fire that produced smoke damage to electronics.

What to do: In all instances of high humidity water damage, professional electronic restoration services are recommended to bring your equipment back to normal conditions. A professional cleaning provides a better chance that your costly electronics and devices can be fully restored to preloss condition.

DAMAGE TYPE: DIRECT HIT

Electronics can sustain a direct hit from running or splashing water without being completely submerged. This scenario can occur from accidental spills, water overflow, leaks, floods and virtually any other water-related incident. When direct hits to your electronics happen, try to remove them from the water source as soon as possible to prevent permanent damage.

What to do: Often, computer water damage from a direct hit looks worse from the outside than it actually is on the inside. Commercial restoration and cleaning, including an adequate drying period, can remove contaminants left by the water and restore the equipment to proper functioning, usually at least long enough to recover crucial data. However, there is always a risk of circuit board corrosion. Over time, you may need to replace either essential components, or the entire device.

DAMAGE TYPE: SUBMERSION

Submersion occurs when the electronic equipment has actually been completely covered in standing water – and possibly even muddy silt and sediment – for a period of hours or days. This type of damage can happen in serious disasters where people are unable to get to the office for long periods of time, or during weekends or holiday breaks when a pipe may burst and nobody is notified until the next business day.

What to do: Unfortunately, electronics that have been submerged are not usually good candidates for electronic restoration services. This is because most submersion incidents cause the computers to short out and damage the internal circuits beyond repair. While you could potentially replace damaged parts and have the equipment professionally cleaned, it may be prohibitively expensive unless your items were specially designed or extremely costly. In submersion cases, we recommend completely replacing your electronics and notifying your insurance about each damaged item.

Remember, if your business has sustained flood or water damage, it is never safe to just turn on your electronics afterward to test them. You run the risk of electrical shock, and even further damage to your equipment. That's why you should call on us. Our water damage restoration services work quickly with the innovative tools and expertise necessary to fix your equipment. Contact the professionals at SERVPRO to learn how we can get your business back up and running fast.

Getting Your Business Up and Running After a Hurricane

10/4/2021 (Permalink)

After any severe natural disaster, many people are left wondering how to even start picking up the pieces, both literally and figuratively. If you’re a business owner, you not only have to worry about repairing your home, but also your commercial property – your livelihood. If your building experienced severe water damage, use these hurricane damage recovery tips from the experts at SERVPRO to get your business up and running as soon as possible.

FIRST THING'S FIRST: STAY SAFE

Safety should always be your number one priority – business owner or not. Even after the rain stops and the flood water begins to recede, the dangers of flooding still loom. You may not be able to see potential electrical hazards, gas leaks and water contaminants with an untrained eye, which is why you should avoid entering your property until an inspector determines the structure is safe.

STEPS TO RESTORE YOUR BUSINESS AFTER A FLOOD

After you're given the OK to reenter your place of business, follow these five steps to safely examine the damages and start your commercial property's recovery and restoration.

1. Contact Your Insurance Provider

Begin the claim filing process for any major damages as soon as possible. We know that dealing with insurance can be a long, frustrating and daunting process. That's why it's best to place a call to your insurance agent right away. You can always call back with more details on the damages later, but the sooner you start, the better.

2. Wear Safety Gear

If your property survived the storm, it may have some battle scars. Since there will likely be debris, broken glass and flood water inside, you'll need to wear the proper protective gear during cleanup, including gloves, closed toe shoes and possibly waders. Try to cover any exposed skin to reduce the risk of scratches, cuts and infection.

3. Survey the Damage

Seeing your business damaged by a flood can be devastating. It's OK to feel sad or overwhelmed – in fact, it's completely normal. Take you time to process the extent of the storm's impact. As you assess the scope of the damage, remember to take pictures of any damage you see and to make detailed notes for your insurance claim and company records.

4. Clear Rubble and Salvage What You Can

Remove unharmed or repairable items and store them in a safe, dry place until the restoration of your building is complete. If the rest of the debris is safe to handle, clear away rubble so you can begin repairs. Make any minor fixes if you can, but don't be afraid to ask for help.

5. Find the Right Professional Help

Flood damage restoration experts know how to tackle jobs of all sizes and get your business back in shape quickly. Find a company like SERVPRO, who can guide you through the entire restoration process and have proven experience helping businesses recover after hurricane flood damage.

Stopping a Water Leak Before it Becomes a Problem

10/4/2021 (Permalink)

A water leak in your business should never be ignored. Whether from a plumbing leak, an appliance malfunction, or a leaky roof or windows, even a small amount of excess water can lead to significant water damage repair costs. That’s why it’s important to identify leaks and take quick action to correct them. Use the following tips from SERVPRO to stop small leaks from becoming a big problem.

HOW TO SPOT SIGNS OF A PLUMBING OR ROOF LEAK

Water can get into your building in a variety of ways, and two of the main culprits are roof leaks and plumbing leaks. One of the tell-tale signs of a leak in your plumbing system is an unexpected increase in your water bill. If your water bill seems high, inspect your building for the following:

  • Leaking pipe joints or P-traps underneath sinks.
  • Leaks around appliances that use water.
  • Corrosion on supply lines to appliances and fixtures.
  • Stains below supply line connections.
  • Broken toilet tank flappers.
  • Odd smells coming from drains, which may indicate a sewer leak.
  • Warped or discolored flooring.
  • Water stains on the walls and ceilings directly below bathrooms.

Water stains on walls and ceilings can also be indicators of a roof leak. Other signs of water damage can include a musty smell in the attic, peeling paint around skylights, deteriorating drywall, missing or damaged shingles, and damaged flashing.

WHAT TO DO IF YOU FIND SIGNS OF WATER DAMAGE

Some leaks are, thankfully, fairly easy to fix. A leaky toilet may just require a new flapper valve, while a leaky faucet could need a new O-ring. If the leak requires more than a simple fix, however, call in a professional to address the issue and keep your water damage repair costs to a minimum.

In the event of a plumbing or appliance leak, you can mitigate the damage while you wait for the professionals to arrive. Start by shutting off the local water supply at the site of the leak. Here are the usual shut-off valve locations for some common fixtures and appliances:

  • Sink: Just below the sink, next to the water supply lines. Sinks will typically have two shut-off valves, one for hot water and one for cold water.
  • Dishwasher: Also under the sink, likely close to the sink shut-off valves.
  • Toilet: Close to the toilet and near the floor, as part of the water supply line.
  • Refrigerator with water and ice dispensers: On the supply tube running to the refrigerator, likely behind the refrigerator or under a nearby sink.

You can also lessen the potential for long-term damage by mopping or soaking up any standing water in the area of the leak. Keep in mind, however, that where there’s a water leak there’s often mold growth, so if you discover a mold outbreak it’s best to leave cleaning and remediation up to the experts. A professional water damage cleanup service like SERVPRO will know exactly how to address the problem before it gets worse.

Even seemingly insignificant water leaks can be signs of a larger issue. Don't let these problems continue unaddressed. Take steps to identify and stop water leaks at your place of business, and then contact the remediation experts at SERVPRO to make sure your business stays safe and clean for everyone who walks through the door.

Fixing a Running Toilet

10/4/2021 (Permalink)

You’re probably familiar with that notorious sound that emanates from a constantly running toilet. While certainly annoying, a toilet that runs continuously can also be costly in many ways. From a huge water bill to potential flooding or a damaged septic system, running toilets are often more than just a nuisance.

It’s important to know what causes a running toilet, and what you can do to fix it before it becomes a much more serious problem. Read on to find out the basics of toilets that run too frequently, and why this is one repair you definitely don’t want to put off.

What Causes a Running Toilet?

A constantly running toilet is generally an indication that one or more internal components of the toilet tank has malfunctioned. Luckily, these issues can be easy to diagnose, and fixing a toilet that runs is something you can often do yourself. Remove the lid from the tank and inspect the following:

  • Fill Valve or Ballcock: Your tank will include either a cylindrical fill valve or a round ballcock that is designed to shut off water flow once the tank has filled up. If water is continuously escaping down the overflow tube, you may need to adjust the fill valve or ballcock to reduce the amount of water it allows into the tank.
  • Flapper: This part creates a seal around the flush valve, through which water flows into the toilet bowl. Ensure that the flapper is not worn, chipped or hardened. Make sure the chain coming off the flapper has not gotten caught or tangled, and that it has adequate slack to allow the flapper to close automatically after the handle is released.
  • Flush Valve: Like the flapper, this part can become rough or eroded over time, allowing water to slowly drain into the bowl and causing the tank to periodically refill.
  • Flush Lever: This includes the toilet handle and the arm inside the tank. Make sure they are tightly secured and in good condition.

The Major Risks of Minor Leaks

Whatever the cause, it’s a good idea to fix a running toilet as soon as you’re aware of the problem. For starters, a constantly running toilet can waste a substantial amount of water, setting you up for a nasty surprise when the next water bill arrives. Beyond that, a toilet that runs all the time is at greater risk of overflowing and causing substantial flooding damage, with overflow being among the leading causes of toilet failures, according to the Insurance Institute for Business and Home Safety.

For those on septic systems, a running toilet introduces additional risks. Constant water flow can flood your septic tank and can eventually cause the drain field to saturate and fail. This can lead to health effects as well as costly mitigation and repair efforts that, as with a flooded home, far exceed what it would have cost to repair a leaking toilet in the first place.

If you have a toilet that won’t stop running, don’t wait for the problem to get out of hand. Understanding the basics of toilet operation and what you can do to fix yours can mean the difference between an easy repair and expensive damage. If you do end up dealing with a toilet overflow and damage to your home, you can count on the experts at SERVPRO to help make it right. We’re available 24/7/365 to answer your questions and help you return to a clean, healthy home as soon as possible.

Main Water Valve Leaking?

10/4/2021 (Permalink)

As a homeowner, it's essential to know where the main water shut off valve is located. Water leaks from running toilets, burst pipes, broken water heaters, and even leaky sinks can cause significant damage in a short amount of time. In order to prevent costly damage, turn off the water supply as soon as a leak, flood, or spill occurs.

Find out how to maintain all your valves throughout the year, including the ones connected to your sinks and toilets, plus tips on when it's best to completely shut off your main water line from the experts at SERVPRO.

WHEN DO I NEED TO SHUT OFF MY MAIN WATER LINE?

Typically, you won't have to go directly to the main water line to fix a leak. Instead, your first attempt at stopping your water supply should be straight at the source. Most local supply lines have valves located directly behind or above the fixture and can be turned clockwise to shut off the water supply.

To locate water valves next to specific fixtures in your home, use these tips:

  • For sinks, look under the cabinet on the supply lines leading to the faucet. There will likely be two shut-off valves to control both cold and hot water.
  • For toilets, look close to the ground behind or beside the toilet, along the flexible metal tubing leading to the tank.
  • For washing machines, look either directly above the washer or pull the machine away from the wall and check behind it.
  • For water heaters, the water valve should be located just above the heater itself.

Operating these valves can vary depending on their design. There may be a round or oval-shaped valve handle that you turn clockwise to close, and counterclockwise to reopen. Some modern plumbing shutoff valves may feature a flat knob that you pull out in order to close. Others may look like flat levers, which you can turn perpendicular to the supply line to reach the closed position. In many cases, operating instructions may be indicated directly on the valve.

If the leaky fixture's valves aren't working or break off, turn off your main water line right away. Acting fast could save you plenty in damages and repair costs.

HOW DO I FIND MY MAIN HOUSE WATER SHUT OFF VALVE?

The main water line valve to a house is usually located in the basement or in the crawlspace and enclosed behind an access panel. However, there isn't a standard location specified in any home.

If you don't know where to look for your water shut off valve, use these tips:

  • The valve will often be located on-grade, so you'll likely find it at eye-level in the basement or near the ground on the first floor.
  • The valve may also be attached to the water meter outside your home. Water meters are generally located close to the street in an underground box or near your driveway, yard or sidewalk.
  • Take a look at the property inspection report provided when you purchased your home. This report should note the location of the valve.

MAINTAINING YOUR WATER VALVES

At SERVPRO, we know how terrifying it can be to try shutting off your supply lines just to see the valves stick in place – or worse, snap off in your hands. That's why we recommend periodically checking your shut off valves to ensure they're in good working condition.

At least twice a year, test all the valves in your home. Simply turn them completely off and on again to ensure they aren't stuck in place or include faulty parts. That way, if an emergency ever does occur, you can have peace of mind that you'll be able to fix the problem quickly and efficiently.

Make sure every family member knows where these shutoff valves are located so that a minor water incident doesn’t result in major damage. Consider writing out instructions so everyone in the household knows how to act if they spot a leak. When you’re heading out of town, use these valves to shut off water flow so that you don’t come home to water damage or a flood.

If the unexpected happens are you aren’t able to shut off your water valves in time, call on the experts at SERVPRO. Our water damage restoration services can help you get your home back to normal as quickly as possible. With the proper tools and knowledge, we'll work fast and efficiently to prevent additional water damage, cleanup costs, and overall stress.

Faster to Any Disaster!

10/4/2021 (Permalink)

If a storm strikes your home or business, call SERVPRO of Kearney and North Platte at 308-535-1115. SERVPRO franchise professionals are leaders in fire and water cleanup and restoration.

Even minor water intrusion has the potential to cause major damages to a structure, if not treated quickly mold can become a concern as well.  

Why you should call SERVPRO

SERVPRO has over forty years of experience on restoring water damaged homes and businesses from coast to coast. SERVPROS' Disasters Recovery Team is trained and equipped to handle the largest storms and flood waters. 

Floods can strike anywhere

  • The principle causes of floods in the western United States are snow melt and rainstorms. 
  • Underpasses can be extremely dangerous during a flash flood especially at night.

If you have any water damage that is caused by storms call SERVPRO of Kearney and North Platte at 308-535-1115.

We're Here to Help

Storm Event Response!!

10/4/2021 (Permalink)

SERVPRO of Kearney and North Platte specializes in storm damage restoration.  Our crews are highly trained and use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we can respond quickly and with all the right resources. A fast response will lessen the damage, limit further damage, and reduce the restoration cost.

Resources to Handle Large Storms

When storms hit the Kearney and North Platte area, we have the resources to scale up our response to handle a large storm or flash flood disaster. When needed we can access equipment and personnel from a network of over 1,700 Franchises across the country and we have elite Disaster Recovery Teams that are strategically located throughout the United States.

Available 24 hours a day and 365 days a year, SERVPRO© Franchise Professionals are prepared for the unpredictable.

3 Home Fire Safety Tips

10/1/2021 (Permalink)

A home fire occurs every 86 seconds in the United States, according to the National Fire Protection Association (NFPA). These fires result in thousands of deaths and injuries each year, along with billions of dollars in property damage. While the numbers are alarming, some of the harm caused by residential fires is avoidable. A strong home fire safety plan can improve your family's chances of escaping a fire safely and, in some cases, it may help you avoid one altogether. Learn three top ways to practice fire safety in the home from the experts at SERVPRO of Kearney and North Platte.

  1. Home Fire Prevention

The best way to stay safe from fires is to stop them from occurring in the first place. Start by implementing the fire-prevention measures below:

  • Keep flammable materials away from heat sources. If you're using a portable space heater, keep it at least 3 feet away from flammable objects like furniture, blankets, electronics and anything combustible.
  • Don't leave flames or smoking materials unattended, including fireplaces, stovetops, candles and cigarettes. Avoid smoking indoors, and never smoke in bed.
  • Fix or replace frayed electrical cords or wires.
  • Don't overload wall outlets or extension cords.
  • Have your furnace or home heating source periodically inspected and kept in good working order.
  • Make sure everyone in the household understands the importance of home fire safety and observes fire-safe habits, including your kids.

Get more fire prevention and safety tips from Ready.gov.

  1. Home Fire Safety Equipment

A good home fire safety plan includes having the right supplies and safety equipment on hand. These tools will be your first line of defense in the event of a fire, and they can dramatically improve your ability to react effectively.

  • Install smoke detectors on every floor of your home, in every bedroom, and outside each sleeping area.
  • Inspect and maintain your smoke detectors
  • A fire extinguisher can keep small, containable fires from growing out of control. Have an extinguisher handy whenever you use cooking or heating equipment.
  • Learn how to use a fire extinguisher
  • Consider installing an automatic sprinkler system in your home.
  1. Fire Safety Planning

During an emergency, reaction time is critical. Beyond the equipment you need, everyone in your household should know what to do if a fire starts. Here are some tips to get you started:

  • Create a fire safety plan that establishes at least two escape routes and a safe location away from the home where everyone can meet.
  • Make an emergency communications plan to stay in contact during and after a fire.
  • Practice your escape plan twice a year so everyone can act quickly when it counts.
  • Teach children how and when to call 9-1-1.

Preparing Our Youth For Disasters and Emergencies

10/1/2021 (Permalink)

When the unexpected happens, will your child know what to do? Disaster can strike anywhere, usually with little to no warning. If your child is put in an emergency situation and doesn't know how to react, they could be severely hurt and may even feel significant anxiety that can follow them for years. With the proper education, though, your child can feel more secure, confident and helpful in the event of a disaster.

Preparing Our Youth

Ultimately, it takes the whole community to educate our youth through preparedness tips and advice. With everyone doing their part, children will understand the seriousness of an emergency situation and strive to become leaders in their classrooms and neighborhoods, ensuring that everybody is prepared for the next disaster. The Federal Emergency Management Agency (FEMA), the American Red Cross and the Department of Education have worked together to create the National Strategy for Youth Preparedness Education, a document that outlines a vision for prepared youth in the United States, and how communities can turn that vision into a reality. This document seeks to educate youth and their parents so that communities are better able to prepare for, respond to and recover from future disasters.

How to Prepare Youth for Emergencies and Disasters with Nine Steps

The National Strategy document indicates nine crucial steps that people and organizations at the local, state and federal levels should take to create a strong and prepared youth community. Here's how you can help prepare young people for several types of emergencies and disasters:

  1. Make it important. Elevating the importance of youth preparedness learning programs in schools and civic organizations allows children to recognize that being prepared is crucial throughout every area of the community.
  2. Evaluate. If existing youth preparedness programs aren't up to par, develop guidance, tools and up-to-date protective actions in order to ensure that the children in your community are given proper direction.
  3. Support. Communities, organizations and schools should be able to prepare children without facing unnecessary resistance or interference.
  4. Create. Establish a relationship between local youth and the first responder community, so that your kids can understand how first responders react in emergency situations. Your kids can also learn from their own heroes what they can do to help in a disaster.
  5. Link. Connect youth preparedness to family and community participation, so that your child can become an advocate in your area.
  6. Make school preparedness key. Schools, by their nature, promote broad community participation already, so adding preparedness programs that include curricula, drills and exercises for all local disasters can help children understand what to do when faced with a crisis.
  7. Build and strengthen. Creating and maintaining partnerships among stakeholder agencies and organizations allows your community to receive up-to-date information about youth preparedness best practices. Local leaders can also be advocates to discuss your community's needs, especially if your area is prone to certain natural disasters.
  8. Identify. Find opportunities to insert youth preparedness education into youth culture, such as using social media or local ads to initiate a conversation about the importance and effectiveness of preparedness programs.
  9. Design. Create a sustaining model that designs, develops and delivers valuable programs to train youth in your community. Since certain areas are known to have specific recurring natural disasters, it's important to create a plan that's unique to your community's needs.

By implementing these nine priority steps in your community, your children can receive training to help them feel confident when faced with a disaster. Giving them the tools they need to understand how to prepare for, respond to and recover from several types of emergencies – from fires to floods and more – can make all the difference when disaster actually strikes.

Halloween Fire and Safety Tips

10/1/2021 (Permalink)

For kids, Halloween is often one of the most anticipated holidays of the year. Dressing up, trick-or-treating, candy, parties, hayrides and corn mazes make for great fun and amazing childhood memories. Unfortunately, Halloween has become a holiday with increasing numbers of home fires.

According to the National Fire Protection Association (NFPA), decorations were the first item ignited in an estimated average of 860 reported home structure fires every Halloween between 2009 and 2013. These fires resulted in an average of 13 million dollars in direct property damage per year. At such a high cost, it’s crucial that you take the necessary steps to help prevent a fire from igniting in your home this season.

To help you enjoy a safer holiday, follow these important Halloween safety tips from the experts at SERVPRO of Kearney and North Platte.

HALLOWEEN SAFETY: DECORATIONS

Use these tips to help prevent your Halloween decorations from catching fire:

Pumpkin Safety

The traditional jack-o-lantern features a smiling or spooky face that’s illuminated from within by a candle. Placing candles inside a cleaned-out pumpkin is a fire hazard. In fact, any lit candle left unattended is a Halloween fire hazard. If they’re inside pumpkins, they can tip over, ignite surrounding materials and cause a fire. To stay safe, use a battery-operated candle or LED light to illuminate your festive pumpkins.

Candle Safety

Using paper bag luminaries or lining a mantle, porch stairs or windowsills with lit candles can create an eerie effect for Halloween night. However, this type of decorating is a fire hazard and poses a risk of injury to you and your guests. To help prevent a fire from decorative candles, replace them with battery-operated, no-flame candles that still provide the same spooky ambiance.

Decoration Safety

Some decorations, both inside and outside of your home, can be dangerous if left near a heat source. Straw, hay bales, corn stalks and other dry materials are flammable. To protect your home from a fire, keep these decorations away from any kind of heat source, including fireplaces, wood-burning stoves, candles and outdoor fire pits.

HALLOWEEN SAFETY: YARD MAINTENANCE

Halloween has the potential to bring plenty of residents through your lawn. To help keep trick-or-treaters and their parents safe, check that your yard is properly maintained and has adequate lighting. Before night falls, complete these tasks:

  • Remove large amounts of debris, including leaves or sticks, to help reduce the risk of trips and falls.
  • Check that the exterior lights are working properly, including any path lights or Halloween decorations.
  • Ensure that steps and railing are secure, if necessary.

By following these tips, you can help keep everyone safe. We hope you have a happy and fun Halloween this year!

Unfortunately, accidents still happen. In the event that a fire broke out in your home, call on the experts at ServiceMaster Restore. We’re available 24/7 every day of the year to get your home back to normal after a disaster. With the proper expertise, tools and innovative equipment, we can restore your home fast. Learn more about our residential fire and smoke damage removal services before the unexpected happens.

How To Recover From Fire Damage

10/1/2021 (Permalink)

A fire can sweep through a commercial building quickly. The sooner the flames are put out, the less damage there will be. However, water is one of the main ways to stop a fire, and water damage can sometimes wreak just as much destruction on a property as the fire itself.

Water damage after a fire can occur from the water hoses firefighters use, as well as the activation of the built-in sprinkler systems inside a commercial building. Find out how your business can recover from both types of water damage after a fire with help from the experts at SERVPRO of Kearney and North Platte.

THE TRUTH ABOUT WATER DAMAGE

Excess water can soak everything inside a building, including equipment, electronics, upholstery, flooring and building materials. The longer water sits, the greater the risk that your building's contents will be permanently damaged or destroyed. Beyond the physical damage water can cause, moisture can also cause mildew and mold growth. If mold has an opportunity to spread in your business, you could face additional damage or restoration costs in the hundreds or thousands of dollars. That's why immediate water extraction after a fire is crucial.

Whenever water damage occurs, take the following steps as soon as possible:

1. DOCUMENT THE DAMAGE

After officials have declared it safe to re-enter the building, document the fire and water damage. Create a list of all items that were damaged or destroyed, and take plenty of photos before attempting any clean-up. Provide your insurance with as many details as possible about your losses so they can properly adjust your claim.

2. CONTACT YOUR INSURANCE COMPANY

Notify your insurance company as soon as possible, and advise your agent about any repairs you intend to make immediately. The agent may advise you to wait for an adjuster to visit your commercial property before you make repairs or begin the clean-up process.

3. REMOVE EXCESS WATER

Open doors and windows to allow plenty of fresh air to circulate and dry your building. If possible, use a sump pump to remove excess water.

4. PREVENT FURTHER DAMAGE

Mold and mildew can begin to grow within one to two days of water damage. To prevent extensive damage to your property, contact a professional water restoration company right away.

WHAT TO EXPECT FROM WATER RESTORATION SERVICES

In order to minimize damage, removing excess water as quickly as possible is of the utmost importance. A professional water restoration company will work to save as much equipment as they can, including saving your business's electronics after water damage. They'll also restore your commercial property back to its former state to help you get back to business.

When you call for water restoration services, you can expect professional technicians to help in the following ways:

  • Use specialized equipment to quickly remove all water.
  • Thoroughly dry affected areas, including wall cavities, flooring and other building materials.
  • Get rid of remaining moisture in the building by dehumidifying affected areas.
  • Conduct an expert mold and mildew inspection and provide treatments, if necessary.
  • Conduct thorough bacteria inspection and treatment to ensure the building is safe to return to.
  • Restore the building and any items that are salvageable.

Dealing with water damage after a fire can be challenging and stressful. When you call in the professionals at SERVPRO of Kearney and North Platte, you won’t have to go through it alone. Our commercial water damage services use state-of-the-art equipment to get your business up and running again. With a commitment to be at your side every step of the way, we'll work with you to develop a comprehensive plan that restores your building and helps you get back to business.

Flooding and Your Basement

10/1/2021 (Permalink)

A flooded basement hits like an oncoming train. Whether the problem stems from a broken pipe, failed sump pump or the result of a heavy downpour that found its way inside, a flooded basement needs to be dealt with immediately to prevent long-term damage.

When dealing with basement floods, there are some things you can and should do immediately, some things you might want to consider doing in the future and times when you should really call in the professionals.

Flooded Basement: Safety First

Safety should always be a priority. Entering a wet basement can be dangerous and even deadly. Before stepping into a flooded basement consider the following:

  • Is there a risk of electrical shock? If it's safe to access the main breaker box, turn off the power before you enter the basement. If the breaker box is located in the flooded basement, contact your local power company or a trusted electrician to help first.
  • Do you smell gas? Gas leaks are deadly and dangerous. If you smell gas, get out of the house and alert your utility company.
  • Is the flood water contaminated? Sewage, chemicals and other pollutants in flood waters pose a health risk to humans and animals. Avoid contact with contaminated flood water and any items that may have been in contact with contaminated flood water.
  • Is the flooded basement still structurally safe? If there is any question regarding the structural integrity of the flooded basement or the house above it, do not enter. Call for professional help.

How to Clean Up a Flooded Basement

If it's safe to enter, there are several things you can do to begin cleaning up your flooded basement. Before you dive in, remember the first rule is always safety. Wear protective clothing, safety glasses and gloves as you clean and inspect the basement. Make sure the space is well-ventilated, which also speeds the drying process.

Retrieve and remove: The quicker your personal items can be removed from water, the better the chances for repair and restoration. You need to get items out of the basement and dry off any remaining dampness to reduce the likelihood of mold growth.

Extract water: If the water is just a couple inches deep, you may be able to remove it using a wet/dry vacuum or portable sump pump. Both of these items can be rented rather than purchased. If you're wading through several inches of water or more, though, you'll likely need to call in professionals like those at SERVPRO of Kearney and North Platte.

Remove rugs: Any area rugs need to be removed and dried out immediately. If possible, hang area rugs outdoors to dry or opt for a professional cleaning. If the basement was carpeted, you may have to remove the carpet. Water can damage not only the carpet fibers but also the glue, backing, padding and underlayment, leaving the carpet at higher risk for mold. However, do not attempt to remove tacked-down carpeting yourself, leave it to the professionals.

Run a dehumidifier and fans: To prevent the development of mold after a basement flood, it's essential to keep the level of humidity as low as possible. If the weather is favorable, open any and all windows you can, then run a dehumidifier and fans to increase ventilation and lower the humidity levels.

Clean and disinfect: After the water is extracted and the basement thoroughly dried, the whole space needs to be cleaned and disinfected. Carefully wash and sterilize anything the flood waters touched that you were able to salvage.

Keep an inventory list: As each item is removed from your flooded basement and treated for water damage, add it to an inventory list. Keep a record of all the details regarding what was damaged in the flood, and hold onto estimates and receipts from any restoration or repair procedures. These documents will support any insurance claim you plan to make.

SERVPRO has been helping homes and businesses cope with water damage for more than 54 years. When your basement floods, call SERVPRO of Kearney and North Platte to handle the water extraction, drying and any necessary mold remediation.

Catching a Running Toilet Before It Goes Too Far

10/1/2021 (Permalink)

You’re probably familiar with that notorious sound that emanates from a constantly running toilet. While certainly annoying, a toilet that runs continuously can also be costly in many ways. From a huge water bill to potential flooding or a damaged septic system, running toilets are often more than just a nuisance.

It’s important to know what causes a running toilet, and what you can do to fix it before it becomes a much more serious problem. Read on to find out the basics of toilets that run too frequently, and why this is one repair you definitely don’t want to put off.

What Causes a Running Toilet?

A constantly running toilet is generally an indication that one or more internal components of the toilet tank has malfunctioned. Luckily, these issues can be easy to diagnose, and fixing a toilet that runs is something you can often do yourself. Remove the lid from the tank and inspect the following:

  • Fill Valve or Ballcock: Your tank will include either a cylindrical fill valve or a round ballcock that is designed to shut off water flow once the tank has filled up. If water is continuously escaping down the overflow tube, you may need to adjust the fill valve or ballcock to reduce the amount of water it allows into the tank.
  • Flapper: This part creates a seal around the flush valve, through which water flows into the toilet bowl. Ensure that the flapper is not worn, chipped or hardened. Make sure the chain coming off the flapper has not gotten caught or tangled, and that it has adequate slack to allow the flapper to close automatically after the handle is released.
  • Flush Valve: Like the flapper, this part can become rough or eroded over time, allowing water to slowly drain into the bowl and causing the tank to periodically refill.
  • Flush Lever: This includes the toilet handle and the arm inside the tank. Make sure they are tightly secured and in good condition.

The Major Risks of Minor Leaks

Whatever the cause, it’s a good idea to fix a running toilet as soon as you’re aware of the problem. For starters, a constantly running toilet can waste a substantial amount of water, setting you up for a nasty surprise when the next water bill arrives. Beyond that, a toilet that runs all the time is at greater risk of overflowing and causing substantial flooding damage, with overflow being among the leading causes of toilet failures, according to the Insurance Institute for Business and Home Safety.

For those on septic systems, a running toilet introduces additional risks. Constant water flow can flood your septic tank and can eventually cause the drain field to saturate and fail. This can lead to health hazards as well as costly mitigation and repair efforts that, as with a flooded home, far exceed what it would have cost to repair a leaking toilet in the first place.

What Makes SERVPRO Stand Out

3/8/2021 (Permalink)

As a restoration company, our aim is to be the trusted resource among clients. We ensure that we follow industry standard protocols. Our staff members go through IICRC (Institute of Inspection, Cleaning and Restoration) training to be best prepared for all the services we offer. They are also certified with OSHA, Lead, and Asbestos awareness. We maintain a large inventory of equipment for residential and commercial work. The extensive list was added to this past week with more equipment being sent to our team. Air movers, dehumidification equipment, air scrubbers, specialty drying equipment including desiccants and generators all help complete the work in a timely manner. Lastly, our team members utilize technology and client documentation to make sure that everything is recorded properly. Our proprietary software that documents and records all the essential information is needed to make sure that these pieces are easily accessible. 

Make sure that these pieces are easily accessible. Mold Remediation on a Roof Ice Dam

3/8/2021 (Permalink)

roof ice dam We are "Here to help" with any winter disaster. We can assist with any water or mold damage from an ice dam.

In the case of an ice dam, we are able to help with drying water damaged walls and floors and we can remove and clean up affected insulation. This image shows how an ice dam can lead to potential water damage. If the water goes untreated then it can produce mold spores that can continue to spread. We start by properly removing all saturated and affected insulation then the area can be treated and dried out if necessary. When working in older homes, we make sure to test for lead and asbestos per OSHA expectations. The goal of a mold remediation project is to return the indoor environment to a clean, safe, livable condition. With the build up of ice on the roof and gutter, the ice melts and can seep through to the dry wall and insulation. This can then be a source for mold. If you are in need of help, call our office and we will he there to make it "Like it never even happened."

Smoke Webs

3/8/2021 (Permalink)

In the case of a fire, there can be a situation called smoke webbing. Ionization refers to particles of smoke with opposite charges attracting to each other. The formations of these smoke chains are called "smoke webs" as stated previously. These smoke webs look similar cobwebs. They are usually found at room corners and other parts of the home. The presence of smoke webs indicates combustion of synthetic materials, not spiders or cobwebs as some believe. In every fire, some surfaces can be become deeply embedded with soot and smoke odors. Ionization is one of the factors that influences smoke behavior. And understanding these factors help our team of professionals remove any damage appropriately. If you experience a fire in your home or business, you can call on our team of professionals to properly take care of your fire damage, smoke, and soot.

Contents Claim Inventory

3/8/2021 (Permalink)

Fire Damage Our professional team can help you get back to normalcy by restoring the salvageable contents. We are HERE TO HELP.

Just imagine experiencing a total loss of your home due to a fire and having to recall every item that was damaged… would you be able to do it? Would you trust yourself to remember each individual item that was in your home, especially the rarely used ones? Without a photographic memory, most of us would struggle with this extensive task in an already stressful time. In the event of a fire, your insurance company will expect you to provide a list of all your personal property that was damaged. By having a pre-assembled Home Contents Inventory you can have piece-of-mind knowing that all of your contents are documented and can then be properly replaced according to your insurance policy. There are several methods to complete your Home Contents Inventory whether on paper or digitally (you can contact your local SERVPRO for a blank copy of either). You will want to make sure to list each item, its value, and include any receipts and photographs along with it. It is a good idea to update your Home Contents Inventory list annually to include any new items you have added to the home and remove items you no longer have. Make sure to keep a copy safe in a fireproof container or safe deposit box and you can always file a copy with your insurance agent as well.

The Principles of Drying

3/8/2021 (Permalink)

Water Damage Our team of trained professionals utilize their expertise to make sure your home or business can get back to normal.

The restorative drying process is meant for restoration professionals and is designed to ensure that each component and variable is considered to achieve all drying goals.

Principle 1: Provide for the safety and health workers and occupants

Principle 2: Document and inspect the project

Principle 3: Mitigate further damage

Control the spread of contaminants

Control moisture intrusion

Principle 4: Clean and dry affected areas

Our team uses cleaning procedures whenever soils and debris must be removed to expedite the drying process. Restorative drying for professionals is used to control as many factors as possible to complete the most efficient drying process. Once enough water is extracted, evaporation is enhanced by:

  • Lowering humidity
  • Increasing airflow across wet surfaces
  • Controlling temperature of air and surfaces
  • Using outside air when possible
  • Creating a drying chamber

Principle 5: Complete the restoration and repairs

The Power of Dehumidifiers

3/8/2021 (Permalink)

Water Damage Our team member make sure to come prepared with all the necessary equipment to get the job done in a timely manner.

We use dehumidifiers as one piece of equipment during our balanced drying system we utilize when we are cleaning up after a water loss.  Dehumidification helps to minimize secondary damages. Dehumidifiers used alone are not the only piece of equipment we use. These units are used to capture evaporated moisture in the air. Our team members work to get the moisture out of the material, and they then use air movers and energy to get the water to evaporate. Once evaporated, the vapor can be removed from the air with a dehumidifier.  "Dehumidifiers are a sealed refrigeration system with defrost mechanism, fan, and water collection system.  The dehumidifier removes energy from the incoming air, then returns this energy as sensible heat to the exiting air.  During this energy removal process, water vapor condenses on the evaporator (cool) coil and is collected." - Disaster Academy Training Manual

Best Helpful Hints to Get You Through the Winter and Storms

3/8/2021 (Permalink)

storm - image of ice We know winter storms on on their way, so you can call on us when things get out of hand and the cold affects your home or business.

  1. Ceiling fans are not just for summer: flip the switch to reverse the spin of the fan and turn on the lowest speed to blow warm air down from ceiling.
  2. Use energy from the Sun: During the day, open drapes and blinds to allow sunlight to help warm the house, land then close at night to hold in heat.
  3. Dress in Layers: Pack an extra pair of warm socks, blankets, wool sweaters and long-johns or coveralls in your car to keep warm.
  4. Keep a bag of clay kitty litter in car: If your car gets stuck in deep snow or slick ice, sprinkle kitty litter (non-clumping) at the base of your tires to add some traction to get moving again. Extra weigh in trunk will create added pressure on your tires, ensuring greater contact between your tread and the ground.
  5. Don’t smoke or drink coffee before shoveling: Caffeine and nicotine are stimulants and can add extra stress to the heart.
  6. Learn to walk like a penguin: To walk safely on ice, walk like a penguin. Point your feet out, land hold your arms out slightly to your side.  Shuffle, land take short steps.
  7. Easy deicer: The night before freezing temperatures, rub half a potato over your car’s windshield.  The sugar from the potato creates a barrier over the window and prevents ice from forming, when you come out in the morning you will not have to scrape!  Simply rinse and wipe with your wipers when you get on the road.
  8. Gas Up: During cold weather months, it is good practice to keep at least a half tank of gas in your vehicle at all times.  Not only does it prevent you from being stranded, but it prevents any water in the tank from freezing, which can damage the fuel pump.
  9. Frozen locks: Squirt a little hand sanitizer on them. The isopropyl alcohol that kills germs also lowers the freezing point of water, and can melt the ice inside the lock within seconds.
  10. Grab a roll of duct tape and keep it in car: Not only does it fix everything, but you can use it as a fire starter – duct tape is very flammable and is a great tool to get a fire going in an emergency.  Don’t forget to have a lighter or matches in your emergency kit.
  11. Candles: will keep you warm in your car if you are stranded in car. Also, don’t forget to have a lighter or matches.
  12. No more icy walkways: Sprinkle leftover coffee grounds on your freshly shoveled walk or driveway to help melt the ice – it’s a natural and environmentally friendly way to add more traction underfoot.  Remember to wipe feet when going inside.
  13. Dry wet shoes: by stuffing them with dry newspaper to absorb the moisture quicker.
  14. Shoveling Snow: Spay shovel with non-cook cooking spray, snow will slide off easier.
  15. Winter Survival Kit to keep in vehicle: Flashlight, batteries, snacks, water, ice scraper, first aid kit, candle and lighter, phone charger, warm outer clothing and travel shovel.

The Problem With Too much Rain

3/8/2021 (Permalink)

Water Damage We have our vehicles ready to go for any size disaster and are prepared to assess

In the case of a storm, heavy rainfall can infiltrate a home or business very quickly. Most of the time it is a problem in the lower level or basement of a home or in a crawl space. Water can seep in and penetrate under garage doors, around improperly sealed windows, and through cracks in the cement foundation or walls. It is important to note that water will always travel the least path of resistance. If you find water where you don't want it and you don't know how to remove it, so we are Here to help. ® SERVPRO has several different forms of extraction equipment and are ready for 24/7 with our emergency services. It is very important to remove the water as soon as possible to prevent further wicking into the structure materials of the building. It can be difficult to remove without the right equipment. This is where we, SERVPRO franchise professionals, come in. We will extract the standing water and then set drying equipment to remove moisture from the structure. Always remember to call right away when you see a problem for help.  Water is something you want to clean up right away so further problems don't occur.

We Help No Matter the Weather

3/8/2021 (Permalink)

Storm - images of equipment on shelves We will make sure to help you and your home or business no matter the weather. We know how stressful these times can be.

SERVPRO remains a reliable option for homeowners and business owners during disasters. Our goal is to make any disaster disappear "Like it never even happened." We offer 24-hour emergency service because we know that storms, fires and water issues can happen any day at any time. We want to help you get back to preloss conditions no matter the situation. Whether it’s two in the afternoon or two in the morning, we will respond to your disaster quickly to get you back to a safe and functioning space. This includes hazardous mold mitigation, water damage mitigation, biohazard cleanup, and fire cleanup. We know the stress that these situations can bring, and we are here to help the process move smoothly and efficiently. We make our services available 24 hours a day for 365 days a year. We want to ensure you will be helped during overwhelming and unexpected times. We come ready for whatever happens. No matter the weather or time of day, we will be there to assist.

Odor Detection Services for Commercial Locations

3/8/2021 (Permalink)

mold Photo shows mold growth behind a commercial businesses dry wall that was discovered doing an inspection and then during the remediation process.

SERVPRO technicians are trained and ready to inspect and help identify the source of odor! We use state of the art technology to pinpoint moisture and compromised materials in order to eliminate the source of the odor and to make it “Like it never even happened.”

If your building locations has ever experienced a water loss, microbial related issue, or even rodent/insect infiltration and the structural materials were not properly mitigated and restored you may have found your odor issue. Compromised HVAC systems that are not properly addressed will create these issues down the road possibly as well. 

In door air quality of your office and work space is very important and we are here to help when an odor presents itself.  We do thorough inspections and will present our findings along with an estimate for services if needed.  Give our office a call today with any questions you might have. 

It's Candle Fire Season!

12/7/2020 (Permalink)

Be Cautious When Using Candles

Yes, that soft light and aromatic fragrances that fill the room from a lit candle can be an easy way to create the atmosphere that you want in your home. However, candles can also become a safety hazard if they are not used properly. Candle fires are common, but the following tips can help you avoid them.

1. Don’t Leave Burning Candles Unattended:
It may seem like an annoyance to extinguish a candle every time you leave the room. However, leaving it burning could result in a candle fire if something gets too close to the flame or if it burns too low. It is best to blow out candles before going to bed at night, even if the candle is in the same room you sleep in..

2. Keep Them Away From Flammable Items:
When you are using a candle, you should be sure to have the area free of flammable objects. This can include papers as well as fabrics such as curtains and bedding. These types of items should be at least a foot away from any candles that are in use. Flammable liquids should be kept even further away.

3. Keep Them Out of Reach of Pets and Children:
Both children and pets often come with an excess of energy and curiosity. For this reason, it can be easy for them to inadvertently start a candle fire. Keep burning candles in an area that are not within reach of a child or pet, especially unsupervised!

4. Use an Alternative:
Perhaps the easiest way to prevent a is simply not to use candles at all. There are a variety of other ways that you can achieve a more relaxing home environment. If you are only interested in adding a nice scent to your home, a wax warmer is a great option. One great option is a diffuser. Diffusers are a great alternative to candles and make you house smell fantastic!


While these tips can help you prevent an emergency, accidents can still occur. Whether it is small or large, fires often require smoke cleanup and some repairs. If this happens, a fire damage restoration company like SERVPRO can help return your home to its preloss condition making it "Like it never even happened."

What is Ozone?

12/7/2020 (Permalink)

If you have ever had a fire on your property and had SERVPRO come out to restore, you will know what an ozone generator is. For those who have not, an ozone generator is a machine that charges the air around it creating O3 out of the O2 molecules we breathe.

What We Use Ozone For

The primary function that we use an ozone generator for is the eliminate odors, especially odors caused by fires. We can use this technique of odor removal in many different cases such as, clothing, furniture, and entire rooms no matter the size. While the odor removal works great, there is a downside to using ozone in excess.

Precautions to Ozone

As stated earlier, ozone is different from the air we breathe. This reaction makes O3 poisonous if it is ingested in excess. This is why we close off the area that is being deodorized during the process. You can trust that we take every precaution necessary to keep our customers and employees safe.

Tree Safety

12/7/2020 (Permalink)

The Christmas season is in full swing. During this time each year, the traditional Christmas tree fills the family room surrounded by presents. BE CAREFUL - Christmas tree fires are infrequent, but they can happen. Listed below are a few good measures that will help ensure your home’s safety:


• Make sure you pick a healthy tree; trees with brown needles indicate dryness.
• Make sure your tree is placed in a sturdy stand to prevent it from falling over.
• Make sure your stand has an adequate basin for water.
• Make sure to check and water your tree daily.
• Check your lights to make sure they are fire resistant and supported by a national testing organization.
• Keep your trees a safe distance from any heat source.
• Make sure that the lights and any extension cords used are in good working condition; look for and replace damaged wires.
• Check all the bulbs to make sure they are working properly.
• Make sure you have adequate smoke alarms in the area and they are working properly.

The SERVPRO of Grand Island & Hastings team wants to ensure that everyone has a safe and joyous season. In the unlikely event that a fire were to occur, know that the SERVPRO team has your back! 

Water damage to Carpet

11/11/2020 (Permalink)

Once the water migration edge is located, it is important to protect furniture from contact with wet carpet. Simple foam furniture blocks, foil, or plastic tabs accomplish this task. Blocking furniture accomplishes a number of important goals, including:

  • the prevention of color transfer between furniture and carpet (which causes staining)
  • the prevention of rust stains
  • the facilitating of effective and efficient drying by elevating furniture (especially low or heavy furniture such as bookcases)

In some restoration projects it is necessary to remove the carpet pad. This process will require the Project Manager to disengage stretched-in carpeting. Because carpet loses 80%-85% of its strength when it is wet, it is vital to treat carpet as gentle as possible until it dries.

Whenever carpet must be disengaged from the tack strip, a knee kicker and carpet awl must be used. The knee kicker is used to release the tension on the carpet and move it away from the tack strip. Then, the carpet awl is pierced through the carpet's primary and secondary backing and used to lift it up and away from the tack strip. This method of disengagement effectively reduces the possibility of delamination.

Carpet is disengaged around the perimeter of the room, then rolled back in one direction to expose the pad beneath. The majority of pad has a skin or mesh on the top side. The purpose of this skin is to ease carpet stretching during installation.

Winterize Your Home

11/11/2020 (Permalink)

Winterize your home Protect your home from by cleaning your gutters.

Winter is right around the corner and from the looks of it so far it is coming quicker than expected. With this being said you have to be prepared before the real cold weather arrives. Most people don’t think about preparing their home for the winter because it isn’t something that we normally think about, but it should be. If you and your house are prepared this winter you most likely will avoid damage but if you don’t, you are putting yourself at risk for a variety of things that could happen. Today I am going to list a few things that you can check so you can be ready for winter and whatever it brings.

Trim Tree Branches

Make sure tree branches are trimmed before the snow comes. Keep tree branches at least three feet from your home to prevent them from breaking and falling on your home.

Check the Roof

  • Inspect broken or missing shingles
  • Inspect rubber boots around vent pipes
  • Cracked caulk or rust spots
  • Check for moss or any decaying part of the roof

If you suspect this could be happening and don’t feel comfortable checking yourself, consult a specialized roof inspector.

Check Gutters and Downspouts

Clean out gutters and downspouts, otherwise they could cause ice dams or damage your foundation due to improper draining. Late Fall is a good time to go up to make sure everything is clean and working properly.

Insulate Windows

It is always good to double check your windows before the winter, check if there is a draft coming through. If there is, you may need to seal up any cracks with rope caulk, shrink film, or weather stripping. Doing this can also lower your energy costs.

Tips for disinfecting your office.

11/10/2020 (Permalink)

Keeping a clean office environment should be a priority for your company. This will prevent the spread of germs and keep people healthier year-round.

Here are four tips for disinfecting your office:

1.) Wipe surfaces in one direction.

If you wipe a surface one direction and then go back the opposite direction, you are going to spread the germs right back on the surface. A swift wipe in one direction will be most effective in removing germs from a surface.

2.) Make sure you're using the right chemicals.

Make sure you are using the right chemicals for disinfecting. Each cleaning product should be labeled with its intended purpose. 

3.) Make sure you get to all of the high-tough areas.

High-touch areas should be at the top of your list for disinfecting. This includes things such as chairs, stair railings, telephones, restroom surfaces and coffee pot handles/dispensers.

4.) Make handwashing a priority in your business.

Stressing the importance of handwashing in your office will go a long ways in preventing the unnecessary spread of germs.

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call us at 308.210.2960

We Are Here For You When Fire Damage Strikes

11/10/2020 (Permalink)

House Fire House Fire

The damage caused by a fire doesn’t end when the flames have been extinguished.  When dealing with fire damage, homeowners often see their possessions that they spent their lives working for along with the roof over their heads destroyed, leaving them searching for a safe place to stay while they figure out what's next. Meanwhile, businesses can find themselves in financial struggles and unable to deliver their goods and services leaving them exposed to potential loss of clients, marketing share and potentially not re-opening. Rapid fire damage restoration can hold the key to limiting the emotional and financial struggles caused by a fire. SERVPRO understands this and knows how important it is to get your lives back to normal and businesses back open.

EVERY 65 SECONDS!

According to the latest numbers from the National Fire Protection Association, a structure fire is reported every 65 seconds. When a fire alarm sounds, emergency responders and fire departments answer the call for help with rapid response and deployment to the scene of the fire. When the fire is out and the smoke clears, SERVPRO team members respond, ready to help with the same rapid response and quick deployment to your damage home or business – 24-hours a day, 7 days a week, 365 days a year.

WE ARE HERE FOR YOU ALWAYS

At SERVPRO, we never take a day off because we know fires happen anytime, all the time and we are to serve you!

Call us today 308.210.2960.

What to do and what not to do after a fire.

11/10/2020 (Permalink)

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change the HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set a smoke odor.

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call us at 308.210.2960

Ozone Deodorizes without Chemicals

11/10/2020 (Permalink)

Activated oxygen machines, otherwise known as ozone machines, work in your home to clean the air of odor.  One of the most common uses is for the decimation of smoke odor. These machines work by breaking down the oxygen we breath (O2), and converting it into ozone (O3). 

These machines have a wide range of uses and be used in one room of a house or the entire floor of a building.  Here at SERVPRO of Grand Island & Hastings, we use them quite often when there has been a fire. The activated oxygen machine allows us to clean a room that smells of smoke without using any chemicals.  These little machines are not limited to smoke odor cleaning! They can also be used for pet and food odors! 

 If you have any odors in your home, call SERVPRO of Grand Island & Hastings to assess the situation. We have the knowledge, tools and track record to effectively remove odors in your home or business.

Call us today at 308.210.2960

Autumn Storms

11/10/2020 (Permalink)

Autumn storms are right around the corner. The effect of these storms can be good or bad. As much as we love the sound of thunder, the jolt of lightning going through the sky and the smell of rain, there are bad things that can come along with it. Power outages are often a risk associated with storms. It’s good to know what to do in case you lose power, because you never know how long it could be out. It could be out for a matter of seconds, or for several hours. Here are some tips on what how to be prepared, and what to do during a power outage.

  • Keep flashlights available around your house. Avoid using candles when possible.
  • Keep the opening of freezers and refrigerators to a minimum. When kept closed, refrigerators can stay cool up to 4hours, and freezers can stay frozen up to 48 hours. If need be, you can put ice in a cooler to keep your food cold.
  • Watch out for carbon monoxide poisoning. If you are running a generator, it should be used outside and at least 20 feet away from a window or door. Never use a gas stovetop, oven, camp stove, or charcoal grill to heat your home.
  • If it’s cold in your home, add more layers of clothes and blankets. Don’t use the oven or a grill as a heating source. If it becomes too cold, try to make arrangements to go to another location where heat is available.
  • Turn off and disconnect any appliances and electronics. The power may surge or spike when it is restored, and that may cause damage to the items.
  • If you have a sump pump, keep an eye on it so you don’t end up with a flooded basement.

If a storm occurs, the safety of you and your family is of the utmost importance. Be safe out there!

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call us at (308)210-2960

Winter Water

11/10/2020 (Permalink)

Winter can be freezing and snowy, more often than not it’s just rainy. But that does not mean that winter weather can’t still take a toll on your home and property. We at SERVPRO of Grand Island & Hastings want to make sure you know the correct steps to take to prevent damages to your home and more importantly disruptions to your life. Ensure gutters are clean & secure, leaves & debris-that accumulate damage gutters and can lead to roof problems & water damage. If winter and cold weather take their toll on your home, make sure to call the team with the knowledge and experience to make it “Like it never even happened.”

SERVPRO of Grand Island & Hasting specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call us at (308)-210-2960

Have You Checked Your Sump Pump Lately?

11/10/2020 (Permalink)

Sump Pump Sump Pump

A properly functioning sump pump can be the difference between an expensive water damage and a dry basement. There are two types of sump pumps that you may have in your basement: “submersible” pumps are installed under the floor in your basements, while the “pedestal” pump sits above your sump basin.  Sump pumps are used to “pump” groundwater away from your home and will evacuate large quantities of water, such as flooding and sewer backups to other areas, such as storm drains.  It's important to keep your sump pump in good working order, so it can keep your basement dry all year long. To learn more about sump pump maintenance, check out these common sump pump mistakes people make.

NEGLECT

Simply put, some homeowners never even check on their sump pumps until it's too late. Many homeowners simply ignore routine maintenance and checking their sump pump system on regular intervals. It's possible you may not have a properly functioning sump pump until your basement is several inches under water.

DO IT YOURSELF INSTALL

Have you ever told yourself; "I wish I would have called a professional to do it." If you’ve never installed a sump pump, don’t risk doing it yourself. You'll end up paying a lot more for damages than for the cost of proper installation by a professional installer. Hire a plumbing professional to avoid the risks of faulty installation.

NO BACKUP POWER

During a storm or utility company power outage, your home can lose power, causing your sump pump to shut down.  Should you experience flooding in your basement, a sump pump would redirect any incoming water. Keep your sump pump working during a power outage by connecting it to a backup power source, such as a generator or battery backup system.

IGNORING THE DISCHARGE PIPE/FLOAT SWITCH

Check that the drainage pipes are tightly connected and are directed away from your home’s foundation. Also, inspect the pipe for damage and clogs. Seek help at once if you find clogs or damage. Anything that impedes the flow could result in basement flooding due to slow drainage or no drainage at all.

The float switch tells the sump pump motor to stop once the water level goes below the float. Your sump pump needs ample space around the float to both float and sink freely. This should be inspected on a routine basis.

ROUTINE MAINTENANCE

Routine sump pump maintenance goes a long way in guarding against basement flooding. Schedule a thorough inspection with a septic tank maintenance professional or plumber twice a year. For professional water damage restoration or mold removal, contact SERVPRO of Grand Island & Hastings.

With Colder Weather Comes Fire Risk

11/10/2020 (Permalink)

Seasonal traditions like Thanksgiving and Christmas require adjustments to our daily routines as the thermometer drops in the region.  With these changes come unwanted risks including fire hazards from additional holiday lights, candles and cooking.  Below, we list some preventative measures you can take now in order to prepare for the colder seasons.

  • Change the batteries in your smoke alarms and carbon monoxide detectors. This process should be completed on an annual basis, preferably at Daylight Savings Time or the beginning of a new season to ensure your home and business is safe and prepared for potential emergencies.
  • Check your heaters and HVAC systems for signs of failure and damage. Heating systems pose a significant threat of fire damage during the fall and winter months, so preparation and HVAC system inspections are critical in order to eliminate the risk of fire or lack of heat in your home. Any space heaters should be also be placed away from items that pose a risk such as clothing.
  • Fireplaces should be inspected annually to ensure they do not pose a risk, and combustible materials should be kept a safe distance away.
  • Clear your roof and gutters of debris that can collect and pose a risk if ignited.
  • Do not leave a fire of any kind unattended.

As colder weather ushers in to the metro-east region of Illinois, so does the risk of fires in your home or business.  SERVPRO of Grand Island & Hastings wants to remind you about safe practices and safety precautions this fall and winter.  Along with many other preventative measures you can take, these steps are critical in helping to keep you, your family  safe.

If your home or business does experience a fire damage event of any size, our team is here for immediate assistance.  Our fire restoration professionals can handle the entire restoration and reconstruction process for you in order to help ease the stress that often comes with these types of disasters.  For more information, give us a call at (308) 210-2960.

Be ready for a Bio-Hazard

11/10/2020 (Permalink)

Sometimes life takes an unexpected turn and you are faced with situations you never could imagine. We will come out and perform an inspection with you to help determine the plan should a bio-hazard occur at your business. Our trained technicians will create a Ready Plan with you so that all your team members will know what to do and whom to call should a disaster strike. 

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call SERVPRO of Grand Island & Hastings at (308) 210-2960.

Who You Gonna Call?

11/2/2020 (Permalink)

Why SERVPRO - image of green SERVPRO van Call us today!

We are available 24 hours a day, 7 days a week to help during your time of need. When you call we answer even if it is 10 PM on a Friday, your call will be answered.  We understand that when you have water coming through light fixtures or sewage backing up into your shower and onto the bathroom floor that you cannot wait until business hours on Monday.

That is why when you call, we answer. We are able to speak with you, get details about what is going on and dispatch a crew as soon as possible.

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call SERVPRO of Grand Island & Hastings today at 308.210.2960

SERVPRO and the Hospitality Industry

11/2/2020 (Permalink)

AT SERVPRO of Grand Island & Hastings we understand that keeping your guests satisfied is your top priority, and you can rest assured that you are ours.  When disaster strikes at a hospitality facility, the help of a specialized team is critical in assuring that normal operations resume as quickly and safely as possible.

Whether the cause is a coat hanger on a sprinkler head or a natural disaster, we work to efficiently isolate the damaged area so that basic functions can continue normally, and guests can enjoy your services with minimal impact.  Our professionals are trained to work with your management and maintenance teams to prioritize spaces and make sure that all areas are restored to your complete satisfaction. Our experience in the hospitality industry has given us the ability to provide a variety of detailed services for the following hospitality facilities:

  • Hotels
  • Convention Centers
  • Casinos
  • Resorts
  • Entertainment Venues
  • Banquet Halls

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call us at (210)-210-2960

Kitchen Fire

10/29/2020 (Permalink)

Kitchen Fire Kitchen Fire

Cooking is something that most every person does on a daily basis. It is an activity that is so normal, that it can be easily forgotten how dangerous it can be. The temperatures required to cook are easily hot enough to start a fire if left unattended.

According to the NFPA, in 2018 the “United States fire departments responded to an estimated average of 172,100 home structure fires per year started by cooking activities in 2012-2016, or an average of 471 home cooking fires per day. These fires caused an average of 530 civilian deaths, 5,270 reported civilian fire injuries, and $1.1 billion in direct property damage per year.”

As you can see, fire damages not only happen often, they are expensive as well. This is because when a fire occurs it damages much more than just the structure of your home or business. The heat from the fire can change the chemical makeup of food items, textiles, furniture, and much more.

Another variable to consider is the amount of soot that the fire spreads across your home. Even a small fire in a small corner of your home or business can spread soot over the entire property. The soot gets into the duct systems and is then cycled through the property by the HVAC system. This is why you should trust our highly trained professionals come in and clean the property properly. At SERVPRO, we have a restore first mindset and will do our best to restore any items affected by fire.

What should be disposed of after a kitchen fire:

  • Nonperishable food items - even though these food items are sealed, the heat from the fire can activate bacteria in the cans or jars causing the food to go bad.
  • Room temperature perishable food items - a sealed refrigerator can keep food safe to eat for up to two hours without power as long as it is left shut. However, if when the refrigerator is opened, even within that two-hour zone, and a strange odor is present, it would be a good idea to dispose of the items inside.
  • Burnt clothing - all clothing burned by the fire should be disposed of even if it is just barely burned.
  • Cosmetics and medications - carefully sort through and examine cosmetics and medicine. If there are any signs that the container has been compromised, dispose the item.

A reliable rule of thumb after a kitchen fire is to get rid of items stored in cardboard, thin plastic bags, or cloth.

SERVPRO of Grand Island & Hastings is a team you can count on to be Faster to Any Size Disaster. Call (308) 210-2960 today for a fast disaster cleanup service from an experienced team.

IICRC

10/29/2020 (Permalink)

IICRC Certified IICRC Certified

What is the IICRC? The Institute of Inspection Cleaning and Restoration Certification is a nonprofit organization for the cleaning and restoration industry. Our SERVPRO team members study IICRC best practices guidelines for fire damage, water damage restoration, and mold remediation. It is a certification and standard-setting organization. IICRC standards are developed to provide the highest quality concepts, terminology, and procedures recognized in the cleaning and restoration industry. There are many certifications that our team members earn and our SERVPRO team of franchise professionals make sure to keep up with the certifications as technology and material changes. Our team members take the certifications to be prepared for any situation and to properly address the problem and apply efficient and thorough mitigation for your business or property.

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call us at (308) 210-2960.

Where is your sprinkler shut off?

10/29/2020 (Permalink)

Sprinkler shut off Sprinkler shut off

Sprinkler systems are commonly installed in commercial and industrial buildings. They save life and structure when a fire occurs. They do cause water damage though when putting out the fire or when the system malfunctions.  This is when SERVPRO is Here to Help. We come in and dry the structure when a system malfunctions. Fire sprinklers are activated when the mercury liquid-filled bulb bursts between 135 and 165 degrees. It is thought by many that they are triggered by smoke.  They are actually activated by heat. Failures occur with sprinkler heads commonly when the line freezes from cold weather or the head gets hit or pulled on by something.  We are here to help when you need it most and want to help prevent issues before they arise. It is always a good idea to know where your sprinkler line shut off valves are located in case you have a malfunctioning system and know who services these systems for your facility.

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call us at (308) 210-2960

Winter Storm Hazards

10/29/2020 (Permalink)

Winter Storms Give us a call, we will assess the situation "Like it never even happened."

Winter Storms can bring many hazards

Many destructive impacts can come out of a single winter storm. Are you prepared for the coming winter? The array of hazards that can come from a winter storm are sometimes countless.

  • Ice: Accumulations of a half inch or more, because of it's weight can cause widespread destruction and power outages and can have a crippling impact. 
  • Wet Snow: Much like ice accumulation, wet snow adds extra weight and stress, increasing the chance of damage. Moist snow sticks easily to trees and power lines.
  • Snow on Roofs: Several feet from one or multiple storms accumulating on a roof can add stress, causing them to collapse.
  • Flooding After the Snow: A rapid warm-up or rain following a winter storm with an expansive snow pack can set the stage for major flooding.

Melting snow and ice after a storm can also cause damage to the inside of your home or business. Call the professionals at SERVPRO of Grand Island & Hastings to assess the situation and put you to Pre-Winter condition, "Like it never even happened."

Call us 308.210.2960

Frozen Pipes: A Winter Water Damage Emergency

10/29/2020 (Permalink)

Frozen pipes Low Temperatures can freeze pipes, make sure you are keeping an eye on your home during winter.

We can’t control the weather frigid winter temperatures are here in the Midwest, the lower temperatures cause a new set of seasonal Nebraska property disasters including frozen pipes, ice dams and other frozen water damage concerns.

Every winter our SERVPRO of Grand Island & Hastings professionals help countless homes with the restoration, cleanup and repair of their property following a frozen water property disaster.

Why is a Frozen Pipe a Concern?

  • When water begins to freeze, it expands. This can cause both plastic and metal pipes to burst, possibly leading to significant water damage to your home or business.
  • Since water expands when it freezes, it puts unwanted pressure on pipes.
  • As water freezes, the force exerted from the expansion can cause a pipe to burst, regardless of the strength of the material.
  • You may not know you have a burst pipe as the water has turned to ice. Once the temperature starts to warm and thawing begins, leaking and flooding can occur.

Insurance Agents Choose SERVPRO

10/29/2020 (Permalink)

Why SERVPRO - image of two people shaking hands One stop shop for all your needs!

SERVPRO of Grand Island & Hastings has worked with many insurance agents and claim adjusters. We understand your situation. As an agent or adjuster, you have a responsibility to keep claim costs down while providing the best services possible for your clients. 

Call SERVPRO of Grand Island & Hastings today at 308.210.2960.-

Disaster Recover Team

10/29/2020 (Permalink)

Disaster recovery team - image of SERVPRO semi Why SERVPRO?

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important in a disaster event. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call us at 308.210.2960

The Science of Drying

10/29/2020 (Permalink)

Drying The Science of Drying

Did you know, there is actually a science behind the process of drying? The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Grand Island & Hastings is trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers water damage we are here for you.  We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.”

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call us at 308.210.2960

When your property is affected.

10/29/2020 (Permalink)

Property Affected "Like it never even happened."

After a disaster like a fire or a flood from a cooking fire or washing machine overflow you may not know what comes next after you have called for the initial clean up to start. One area that is often overlooked is your possessions or your contents after they have been inventoried they are packed out and stored in our secure, climate-controlled warehouse.  We pack out the area that was effected, take it to our cleaning area, and then return it to the same place we took it from.  We use a system of pictures and numbers to make sure your house is put back together "Like it never even happened."

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call us at (308) 210-2960

When you need a board-up call SERVPRO.

10/23/2020 (Permalink)

House board up SERVPRO board up

Situations such as vandalism and graffiti can be very upsetting and overwhelming for homeowners and businesses. Vandalism and graffiti can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner. Here at SERVPRO, we have the capability to help with this property damage. We can do a board-up which is done after a storm, fire, or vandalism incident where the building is exposed to the elements. It is meant to prevent further damage from happening to the facility. It minimizes property loss by securing the building and taking care if restorable/reusable elements. A natural disaster can leave your facility vulnerable to problems such as vandalism, theft, and unwanted entry.

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call us at 308.210.2960

Here to serve Grand Island/Hastings and surrounding areas.

3/18/2020 (Permalink)

SERVPRO is often recognized as a nation-wide leader in disaster restoration services but, it is important to note that SERVPRO of Grand Island & Hastings and all SERVPRO locations are locally owned and operated. As a local business, we enjoy getting involved in our community; getting to know each other, engaging in community events, and of course, working with other business owners in our area when called upon. We know that working locally means our reputation is always on the line and for each and every job it is of the utmost importance for our team to maintain our great reputation, especially with our neighbors!

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event; as well as mold remediation. We can handle any size disaster!

Call us today at 308.210.2960

How to handle a Water Loss

3/18/2020 (Permalink)

Water damage can affect not only the structure of your house but also your belongings.  SERVPRO of Grand Island & Hastings understands that your home is more than a structure. Your furniture, clothing, keepsakes, and other belongings are important to you.  We provide the following services to help restore and protect your belongings while we are restoring your home.

Contents Restoration

SERVPRO of Grand Island & Hastings specializes in restoring contents damaged by water.  We pretest your contents to determine what items can be restored back to their condition before the water damage.  We utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe - Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Move-Outs/Pack-Outs

If your home requires extensive restoration, SERVPRO of Grand Island & Hastings can conduct an organized, efficient move-out of the affected area.  A move-out will provide several benefits, including the following:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs.

On-Site Storage

We have in-house storage where we can keep your belongings safe from further damage and can provide cleaning and restoration services for your belongings.  We have a warehouse dedicated to storage where we can keep your items safe and secure.

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event; as well as mold remediation. We can handle any size disaster!

Call us today at 308.210.2960

Clean Your Dryer Vents

3/18/2020 (Permalink)

One of the most common causes of fires is also perhaps the most preventable.

Dryer vents connect from your clothes dryer and can build up lint. If not cleaned out properly, the air cannot flow properly, and a fire can result. This type of fire happens most frequently in homes, posing dangers to adults and children.

According to the U.S. Fire Administration, 2,900 home clothes dryer fires are reported each year. These fires cause an estimated 5 deaths, 100 injuries, and $35 million in property loss. The U.S. Fire Administration also reports that the leading cause of home clothes dryer fires is a failure to clean them (34 percent).

Apart from cleaning your dryer vent, the U.S. Fire Administration has suggestions to enhance safety when using your clothes dryer:

  • Don’t use a clothes dryer without a lint filter or with a lint filter that is loose, damaged or clogged.
  • Don’t overload the dryer.
  • Don’t use a wire screen or cloth to cover the wall damper. They can collect lint and clog the dryer vent.
  • Don’t dry anything containing foam, rubber or plastic. An example of an item not to place in a dryer is a bathroom rug with a rubber backing.
  • Don’t dry any item for which manufacturers' instructions state “dry away from heat.”
  • Don’t dry glass fiber materials (unless manufacturers' instructions allow).
  • Don’t dry items that have come into contact with anything flammable like alcohol, cooking oils or gasoline. Dry them outdoors or in a well-ventilated room, away from heat.
  • Don’t leave a clothes dryer running if you leave home or when you go to bed.

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event; as well as mold remediation. We can handle any size disaster!

Call us today at 308.210.2960

Keeping your home safe from storm damage.

3/18/2020 (Permalink)

Storms can come upon us without much warning. Yes, we watch the news, but bad weather is still unpredictable, so we need to take steps to keep our homes safe from storm damage.

An inspection of your home’s premises is a really good idea to conduct before inclement weather hits. A leaky roof or windows can cause big problems during extreme conditions such as a snowstorm or heavy rains. Do all your exterior doors and windows fit correctly? When’s the last time you took a look at your roof to see how things are looking up there? These are all great questions to ask yourself.

Loose shutters and rain gutters can present a real problem in high winds, as can unstable large trees. It might be a good idea to trim back trees and bushes with large heavy branches that are not in good condition so that windows and vehicles are not in danger of storm damage in windy conditions.

Many homes in older cities have drainage ditches at the front of the property. Take time to inspect this area and remove debris or dirt that might obstruct the flow of water from heavy rain. A clogged drainage ditch can cause a lot of damage by flooding your property during, or even after, a storm.

Your family is very precious to you. In the event of a storm, do you have a system in place that will help you to get information to everyone in case of a weather emergency? Most of us use our cell phones to communicate these days, but in the case of a bad storm, your cell phone service could be at risk. You might consider installing a good old-fashioned landline, just in case. If you or a family member gets stuck at work or out doing errands, families will worry, so it’s vital that lines of communication stay open.

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event; as well as mold remediation. We can handle any size disaster!

Call us today at 308.210.2960

We are Cleaning Experts

3/16/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event; as well as mold remediation. We can handle any size disaster!

Call us today at 308.210.2960

Sources:
https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Do’s and Don’ts of Extension Cord Use

3/9/2020 (Permalink)

The U.S. Consumer Product Safety Commission (CPSC) estimates that each year, about 4,000 injuries associated with electric extension cords are treated in hospital emergency rooms. About half of the injuries involve fractures, lacerations, contusions or sprains from people tripping over extension cords. CPSC also estimates that about 3,300 residential fires originate in extension cords each year, killing 50 people and injuring about 270 others. The most frequent causes of such fires are short circuits, overloading, damage and/or misuse of extension cords. The Do's and Don'ts of using an extension cord. Do's

  • Use extension cords only when necessary and only on a temporary basis.
  • Use extension cords that are the correct size or rating for the equipment in use. The diameter of the extension cord should be the same or greater than the cord of the equipment in use.
  • Only use cords rated for outdoor use when using a cord outside.
  • Keep electrical cords away from areas where they may be pinched and areas where they may pose a tripping or fire hazard (e.g., doorways, walkways, under the carpet, etc.).
  • Always inspect the cord prior to use to ensure the insulation is not cut or damaged, exposed conducting wires can put you at risk for fire, burns, and electrical shock. Discard damaged cords, cords that become hot, or cords with exposed wiring.

 Don'ts

  • Do not use extension cords in place of permanent wiring.
  • Never unplug an extension cord by pulling on the cord; pull on the plug.
  • Do not remove the prongs of an electrical plug. If plug prongs are missing, loose, or bent, replace the entire plug.
  • Do not use an adapter or extension cord to defeat a standard grounding device. (e.g., only place three-prong plugs in three-prong outlets; do not alter them to fit in a two-prong outlet.)
  • Do not run cords above ceiling tiles or through walls.

      Extended exposure to outdoor conditions can cause cords to deteriorate, so whether they're rated for indoors or outdoors, store all extension cords inside when they’re not in use. Regardless of whether or not it's being used, as long as a power extension cord is plugged into an outlet, it's conducting electricity. To avoid potential safety hazards, always remember to unplug extension cords when they're not in use! 

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event; as well as mold remediation. We can handle any size disaster!

Call us today at 308.210.2960

When you have Water in Your House

3/9/2020 (Permalink)

Water damage can happen anytime and anywhere from things like dishwasher leaks or toilet clogs or wax ring failures on toilets. SERVPRO of Grand Island & Hastings is here to help when disaster strikes. We walk through the disaster with you, helping you to understand the sometimes complicated claims process and how to best advocate for yourself and your home, as well as the timeline for when you can expect everything to be complete. After all your home is probably the biggest investment you have ever made, it is not just a collection of rooms and things, it is your home.

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event; as well as mold remediation. We can handle any size disaster!

Call us today at 308.210.2960

Fire Drills are a Good Practice to Get Into

3/9/2020 (Permalink)

Fire drills are not just for schools, they should be practiced by businesses and families alike. It is crucial to the safety of all that everyone knows more than one way to exit your building or home. Important things to cover are a designated meeting spot (a safe distance from the structure where a headcount can be taken to inform first responders of anyone left in the building), and what to do should you not be able to have an escape route. Here at SERVPRO, we suggest that customers regularly perform a “fire drill” so that everyone knows what to do and how to keep themselves and others safe. If disaster should strike your home, we are ready 24/7, 365. Call us at 308.210.2960 to help walk with you through the cleanup and repairs to help you make it “Like it never even happened.” 

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event; as well as mold remediation. We can handle any size disaster!

Call us today at 308.210.2960

Floods are the most common natural disaster in the USA

3/9/2020 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, out in the country, or even in the desert, there is potential for flooding. Anywhere it can rain, it can flood. In the past ten years, the average annual flood losses in the U.S. were more than $29. Billion according to floodsmart.gov. A variety of events can cause flooding, like heavy rains, when ocean waves come onshore if the snow melts too fast, or when dams or levees break. A flooding event may occur over a long period and could last days, weeks, or longer.

SERVPRO of Grand Island & Hastings specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event; as well as mold remediation. We can handle any size disaster!

Call us today at 308.210.2960

Categories

Archived Posts